- Payments


Terms & Conditions
Cancellations  
You can send your payment(s) by a bank-to-bank wire transfer to the following account, too:

Bank Name: PACIFIC NATIONAL BANK
Account name: Galasam Internacional
account number: 13549680-6
ABA 066011350
SWIFT CODE: PACIUS3X
Bank Adress 1390 Brickell Ave. Miami Florida 33131-3329

If you are booking your cruise in advance, we request a 30% deposit to keep your booking confirmed. Final payment is due 60 days prior to the departure date, in all the cases.

If the booking is taked very close of the tour's departure, a full payment is needed to confirm.

In both cases, once your deposit is done, we request you to FAX us the wire transfer's copy.
Once our local Bank confirm to us that your payment has been credited in our account, we will fax you the voucher confirming the services that you're buying by us.
You can also use the courier service of FederalExpress or DHL to send us a USD cashiers check to our Guayaquil's office address. That check must be payable -issued- to the name of GALASAM C. LTDA.
 
Now you can make your payments with Credit Card by PAYPAL.

Terms & Conditions
  • The cruise guide from each boat will locate the passengers in the different cabins. It is understood that the payment of this Tour, represents the use of one bed or upper/lower space in one berth, in the double cabins, in no way does it cover the whole cabin, therefore, the individual passenger will accept sharing the cabin with other individual passengers. If the individual passenger decides to buy a double cabin for his own, he will be charged 1.5 times the standard tour price established for his cruise.

  • If for any reason, the passenger has to be changed from a standard category of yacht, to a superior one, he will not be charged for the upgrade. If the change is from a superior category yacht, to a standard yacht the passenger will be refunded only the difference between the rates of the two categories. The calculating basis will depend on the total amount paid to Galasam. In no case will a total refund be allowed. If for any reason, the passenger is located in another yacht of the same category, there will be no refund or claim against Galasam.

  • Once the tour is purchased, the passenger may cancel it up to 30 days before the Tour begins. If for any reason the passenger wishes to change the departure date it may be done up to 15 days before the Tour begins. If the passenger is not on time at the airport the day assigned, he will lose the total payment of the tour. If the flight is missed for reasons beyond the passengers or our control, the passenger must pay for the transportation required to reach the boat as well as other expenses that may be required in reaching the objective.
    In case of cancellation, suspension, or delay of the flight, Galasam will not held responsible for beginning the tour later.

  • If the passenger is not able to finish the tour because of illness or other personal reasons, Galasam will not refund any amount paid by the passenger.

  • If for any reason the tour is canceled, the passenger will be totally refunded based on the amount paid to Galasam . Galasam will not be responsible for any amount that does not represent the tour proper.

  • If for any reason the tour is interrupted and not completed, the proportional part of the remaining days of the cruise will be refunded based on the amount received by the Galasam operator. There will be no total refund unless the tour is totally canceled.

  • If for any reason the departure date is changed, the passengers will accept the changed date or be refunded the amount paid to Galasam.

  • Galasam is not responsible for baggage or other losses at the airport or the boat. Cameras, video equipment, diving equipment, jewelry, traveler checks, cash, or any valuable item should be consigned to the Captain advising him of its value.

  • The Captain is permitted to change the route established, if for any reason he considers it is necessary.

  • Galasam is not the owner of the boats, it is just an agent between the passenger and the owner of the boats.

  • When booking-buying the tour, the passenger accepts that Galasam is not responsible for any accident that may result in injury, therefore, the passenger will not sue the company. The individual is responsible for having his own insurance for traveling. The purchase of this tour confirms the passenger has his own insurance against accidents, although he does not declare it
Cancellations
  • Up to 60 days prior to departure, total amount paid will be refunded in full, except for $50 USD per person service charge. 59-30 days prior departure, 50% of the total tour rate will be forfeited. 29 days to the day of departure, the TOTAL tour rate is forfeited.

  • If cancellation is due to medical reasons of the passenger, a 50% refund will be made upon receipt of authentic medical documentation.

  • The purchase and payment for this tour, means that of all the above clauses described in this contract are accepted by the passenger.
Responsibility
The tour operator and its agents for the various companies over whose lines tickets are issued and whose facilities are sold. Galasam Galapagos Tours and its agents assume no responsibility or liability in connection with the services or transportation so provided. Specifically, but not in limitation of the above, Galasam Galapagos Tours and its agents will not be responsible for any act, error or omission, or for any injury, illness, loss, accident, delay or irregularity which may be occasioned for any reason, including but not limited to, any defect in any vehicle or vessel, or through neglect or default of any company or person engaged in conveying, feeding or housing the passenger. The passenger will look solely to the respective owners or operators of such services for any damages or injuries that may arise. In the event it becomes necessary or advisable, for any reason whatsoever, to alter the itinerary or arrangements, such alterations may be made without penalty. Additional expenses, if any, shall be borne by the passengers, conversely refund will be made to the passengers if any saving is effected thereby. The right is reserved to withdraw any or all tours, also to decline to accept or retain any passengers as members of the tours in the sole discretion of the tour operators. In such instances full or equitable amount will be refunded. Airline fares quoted are for information purposes only and subject to change without notice.

Passengers are advised that political and social unrest may be present in the areas to be visited. Inquiry of the U.S. State Department, its embassies and consulates, can be made by the passenger to determine the latest information on such matters.

By embarking upon his/her travel, the passenger voluntarily assumes all risks involved with such travel, whether expected or unexpected. Passenger is hereby warned of such risks, and is advised to obtain appropriate insurance coverage against them. The retention of tickets, reservations or bookings after issuance shall constitute a consent to the above and the agreement an the part of the passenger to convey the contents hereto to travel companions or group members.